User Forum

Hi all.  Assuming that a user needed to press the Apply Changes button before changes would be applied, I accidentally removed the System Administrator role from the default Administrator account.  Now, even other administrators are unable to login to fix it.  Does anybody have any suggestions on what to do?

 Other administrators should be able to go in and change the role of other users, like the administrator, if they cannot change the administrotor role to System Administrator for some reason try deleting that account and just recreating a new user with the username Administrator and with the System Admin role.  The default administrator has the same roles as other admins just that its username is administrator.

On older versions of AxisTV, the Administrator user account could be deleted when it was the only account with the role of System Administrator.  If this happens, you can contact Visix Client Services for assistance in re-asserting the default Administrator and Default user accounts with their default passwords.